Topic: Floor Warden Training

Bill Parsons

With over 20 years experience as Director of Operations and Training for major institutional accounts, Bill Parsons brought his "Floor Warden Training" to the March 2014 meeting.

Bill has provided Life Safety/Security operations for over twenty million square feet of commercial real estate.  He has developed Life Safety programs that have included "Disaster Recovery Plans," Pre-Fire Plans, Hazardous Materials Plans and many other site specific programs for many corporations.

The purpose of Floor Warden Training is to ensure that all floor wardens are knowledgeable about their duties and responsibilities in the event of a building emergency.  Some of those responsibilities include being familiar with the building's emergency procedure manual, helping people in need of assistance, being strong, positive and insistent with people during emergency conditions, directing occupants to follow the emergency procedures as instructed and in a building evacuation, report to the security desk any persons still on a floor needing assistance.

The following are all examples of what a floor warden should do in an emergency.

In a fire emergency:

  • Start at the farthest point and ensure that the occupants ahead have been evacuated.
  • Check all areas you are responsible for.
  • Do not allow stairway doors or other exit doors to be blocked open.
  • Do not attempt to use elevators to evacuate.
  • At designated assembly point, wait for further instructions from security or emergency personnel.
  • Know locations of fire extinguishers.

For severe weather:

  • Instruct individuals to stay away from windows.
  • Know locations of safe havens.
  • If alarm sounds, assist in evacuation to safe havens.
  • Be prepared to report the location of those unable to evacuate.
  • At safe haven, wait for instructions.
  • Give account of floor status to security.

For a medical emergency:

  • Call EMSA for ambulance.
  • Call or send someone to security.
  • Go, or send someone, to meet medical personnel to the person needing medical attention.
  • Provide first aid or CPR as needed.

For bomb/terrorist threats:

  • Report immediately to security.
  • Be observant and vigilant with regard to any suspicious activity and report concerns to security.
  • Do not touch any suspicious package.
  • If directed to evacuate, follow instructions of security or emergency personnel.

Active shooter: Run = Hide = Fight

  • Run
    • If there is an escape path, attempt to take it
    • Help evacuate others whether they agree to or not
    • Prevent others from entering the area
    • Call 911 when you are safe.
  • Hide
    • Lock or blockade the door.
    • Silence your cell phone.
    • Hide behind any large object.
    • Remain quiet.
  • Fight
    • Attempt to incapacitate the shooter
    • Act with physical aggression
    • Improvise weapons
    • Commit to your actions.

Bill gave away a couple of fire extinguishers as door prizes.  Thanks to Bill for a great presentation and the generous door prize giveaways.